Group benchmark
Five pages, one job, one ranking
A single audit tells you what is wrong with a page. A benchmark tells you whether that is normal for the category, and who is getting it right. Every number carries its rank and its distance from the group, and defects are split three ways: what everybody fails, what only you fail, and what everybody else fails and you do not.
Sample benchmark
Malaysian mobile: port-in and switch pages
Five operators, one job: convince a customer to bring their number across.
Unifi Mobile 60CelcomDigi 50Yes 5G 49U Mobile 44Maxis 40
The sample was measured with the same engine that runs behind a single page scan.